Delivery and Pickup Service
Our standard delivery and pickup is Monday – Saturday between 8:00 am and 5:00 pm. The standard fee for this service is based on the city we are delivering to for your event. If you require delivery within a specific time frame, an additional “timed delivery” fee will apply. Our delivery service consists of delivering your rental equipment to a nearby ground level site, outside the rear of our truck. Any deliveries involving stairs, elevators, or pathways with large obstacles that could prevent easy access to the drop-off locations, or excessive distances from our truck will be billed at a hourly rate per man, at the discretion of the delivery driver
After Hours, Before Hours and Sunday Delivery and Pickup Service
Deliveries and pickups can be scheduled outside of our regular business hours or on Sundays for an additional fee. We understand that some locations have specific timing requirements and we will do our best to accommodate you for your event. The pricing for this service is based on the time, location and size of your order.
Setup and Teardown
Setup and teardown of certain items are already included in the rental price: stage, dance floor and tents. For an additional fee, we can setup or teardown tables and chairs for your event. This service must be arranged with a Eventful representative prior to your delivery or pickup.
After-Hours Rental Emergencies
If you experience any difficulties with items that you have rented with Eventful, we do provide 24-hour emergency assistance. Please call our office for our after-hours recording that will list a contact number for our on-call driver for that day.
Tenting Site Inspection
All tent quotes and proposals maybe require an onsite evaluation by a Eventful representative. At that time, we will evaluate the area for the appropriate sized tent and appropriate installation style. This is the best way that we can guarantee that you receive the appropriate sized tent and that the installation will run smoothly for your event. Please call our office to schedule a site inspection: (417)882-0700
If you are renting a tent with Evenful! for you event, we can provide you with a CAD drawing depicting the layout of your event. You can meet with a representative at our office to create a virtual model complete with tables, chairs, dance floor and other event accessories. This drawing will be a great help for your event setup.